sky mobile customer service reviews
Sky Mobile Reviews 69 • Bad. Sky customer service was rated highly in the latest Ofcom report on the subject, with 88% of customers pleased with the overall experience. Hi,I have been a sky member for many years,paying for my account monthly by credit card,recently I have noticed that sky have charged my account at the very last minute,It did not happen before,therefore the result is,I pay for the transactions on my credit card on the last day,and after this sky slips in there … Sky Stream review: Price and competition. What’s good about Sky Mobile? 17 Dec 2023 Sky Mobile review Our Sky Mobile customer satisfaction survey reveals how they rated the Sky Mobile network for value for money, speed, reliability and support AS Adam Snook Researcher & writer Sky Mobile review What network does Sky Mobile use? How good is Sky's mobile coverage? Sky Mobile deals and incentives Our In-Depth Sky Mobile Review - The Best and Worst Bits About Sky Mobile. I had a query regarding a delivery of a new sky product, and required my address to be changed for Sky Mobile … They told us exactly what they thought of their phone company, from customer service to value for money. Moving phone contract to another company.. Cancelled within 8 hours of it going through. We have never had that with Sky mobile. Useful2. No additional information regarding serving notice to cancel broadband contract, which ironically was due to expire anyway. Totally useless "customer service" can't either A) speak clear English, and B) can't get into your account to look at the issue.5 stars out of 5 stars. They offer a range of phone contracts, though currently no pay as you go service. Sky Mobile review: Great customer service keeps this network. Three review: Cutting-edge speeds spoilt by sub-par service. Support (Mike): support@skymobilellc. Your TV service will work either via satellite or your broadband connection. For more information, read our Sky Customer Complaints Code of Practice. 6. Choose Mobile Awards: Best Value April, 2022. Customer service. iD Mobile review: Excellent value, mediocre customer service. Your Sky Mobile services and contract: Your Sky Mobile services are for your personal use as a consumer and are separate to any other Sky services you have. Ofcom are the government’s regulator for the telecoms industry. CA. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. There were a decent amount of good reviews and a … Want portable free entertainment at your fingertips? Who wouldn't! If you’re a Sky TV subscriber you can stream Sky TV on your smartphone and even download content to … Reviews Dan Howdle | June 29th, 2023 Sky Mobile review 2024: Is it any good? Sky are a relatively newcomer to the world of mobile providers, having begun offering services as recently as early 2017. Very poor Customer Service, contract ends 8th March 2024, been with Sky for 10 years, but Sky are not offering a decent contract to renew so decided to leave Sky and have gone with a local Company. Jul 31, 2016. Horrible service, no customer service. Delivery, returns and repairs. And even … Sky Mobile Review 2022 | Are they any good? Customers with Sky Mobile can choose to swap their device after as little as 12 months even though the contract terms are 36 months.0Q - 5" Unlocked Dual SIM Smartphone in May, 2016, everything works well except the charger. 9. Well done sky for encouraging us to Ditch You. Data, calls and texts. Give it a chance. It goes down and you have to You can also use your Sky Mobile in 100 countries worldwide; get more information here: Sky Roaming Passport. 5.io site had an overall star review rating of 1.com. 29 % of customers would recommend Sky Mobile to a friend. After about a year and a half on the Sky mobile merry-go-round, we are getting off. Tough job with high targets. Lebara mobile review Initially founded in 2001 as a provider of international prepaid calling cards, and then a mobile network focusing on international calls, Lebara has revamped its Sim-only offering in recent years to become a low Join the 1,939 people who've already reviewed Sky Bet. Sky needs to value its customer's time. Overall verdict Find out more about what separates Sky Mobile from other mobile networks. Thought I had cancelled it in the allotted time only for Sky to take the first d/debit payment. Although many metrics in Ofcom's Comparing Service Quality annual reports don't yet cover Sky Mobile, the information it does provide is positive for Sky: Sky Mobile's performance. On Trustpilot, Sky Mobile gets 1. 9. Customer service is terrible - hard to get the details.com. Find out how iD Mobile customers rated its service in our iD Mobile review or browse ID Mobile Sim-only plans. Sky Mobile review: Great customer service keeps this network.If you value being able to contact someone quickly and having issues fixed as fast as possible, Sky is a good bet. 6. Sky Mobile hotspots. 6. Your experience can help others make better choices. Our ratings. The problem was resolved in 24 hrs and in a very efficient and polite way. Sky Bird Travel number is 888 759 2473. Defective product, No customer service. Your Sky Mobile services and contract: Your Sky Mobile services are for your personal use as a consumer and are separate to any other Sky services you have.com. You can also use your Sky Mobile in 100 countries worldwide; get more information here: Sky Roaming Passport. Even looking around for customer reviews on other sites, seems to be similar. Jennie Turner. Where to next? O2 customer service reviews. The customer service was great! the follow up was amazing. Date of experience: 01 February 2024. 6. Our current top pick for mobile customer service is Tesco Mobile thanks to ultra-low complaint levels and other results in Ofcom's annual customer service research. Also understanding how important customer service is can always be a plus for a carrier. A 12 month … Sky Mobile customer reviews. Totally useless "customer service" can't either A) speak clear English, and B) can't get into your account to look at the issue. Date of experience: August 31, 2023 Scammers beware. After a few days of use, the charger failed to function properly: it cannot charge the phone in full, no matter how long you plug in. Clearly, Sky’s customer service leaves a lot to be desired. Hence this review.8% of Sky Business Very poor Customer Service. In this article, we’ll explore how you can get in touch with Sky customer service via phone and what you can expect from the experience. It goes down and you have to Sky Reviews 12,592 • Bad. Buyers beware! I bought a SKY 5. Very few complaints about Sky&nsbp;Mobile Read Ofcom's report. May 29, 2023 · There is always negative reviews but it is significant to focus on the positive reviews. Price: From £10/mth (SIM only) | View deals at Voxi. A 12 month … Sky decided to stop and cancel my setup without authorisation (because they messed up the address). Next 69% of the Sky customers are surveyed told us they were satisfied press very satisfied with the level of customer support, with 36% of users very satisfying. If you value being able to contact someone quickly and having issues fixed as fast as possible, Sky is a good bet. This Thieving bunch of Scum would not return my Premium. The only option it provides to cancel a broadband contract is waiting over 1 hour to speak to someone. Three review: Cutting-edge speeds spoilt by sub-par service. We don't have a lot of choices for internet service because we are in a very rural area. Doesn’t shock me sky has a 1. The customer care team are very helpful and professional. Mobile coverage, SIM only plans and Sky mobile signal have good reviews because of the benefits it provides its sky customers. Sky seem unable to book and Openreach appointment at all. Three review: Cutting-edge speeds spoilt by sub-par service. Device help. Shocking customer service. 9. For more information go here: Sky Wifi. Your Sky Mobile services and contract: Your Sky Mobile services are for your personal use as a consumer and are separate to any other Sky services you have. Cancelled within 8 hours of it going through. Date of experience: 08 February 2024. Unacceptable service. Scores on the doors. 6.Went on live chat and spoke with Oscar N who did not help at all and closed the chat when I was still speaking. I was a bit dubious at first but there was no need. Is coverage any good for Sky Mobile, read about network speeds, blackspots, customer service, reviews & more. Three review: Cutting-edge speeds spoilt by sub-par service. This Thieving bunch of Scum would not return my Premium. A 12 month … Sky Mobile review: Great customer service keeps this network. Tesco Mobile (95%) and giffgaff (93%) also scored above average for value for money, with EE (74%) and Vodafone (76%) scoring … For more information, read our Sky Customer Complaints Code of Practice. It's a loss - lose nightmare for Sky and happy days for theirs competitiors and ex customers. Tesco Mobile (95%) and giffgaff (93%) also scored above average for value for money, with EE (74%) and Vodafone (76%) scoring below average. Utter shi*. 1. For more information, read our Sky Customer Complaints Code of Practice. GB. A 12 month minimum term applies to your Sky Mobile service. We've spoken with our Customer Services Manager and understand that this is now resolved. Sky advise contract will expire 27 January.I have tried phone sky.5/5 Sky Glass Review - 6 months later | An up-to-date look at Sky's all-in-one smart TV and streaming service Written by Ernest Doku, Broadband and mobiles expert Edited by Nick Baker, Content Editor Recommended Mobile Phone Provider April, 2022. Get game-changing speeds for just £33 a month on an 18-month contract, with no setup fees. Sky advise contract will expire 27 January. Read 1 more review about skymobilellc. The most recent complaint figures available for Q4 2021 show EE, Tesco Mobile and Sky Mobile leading the pack with low complaint levels: Sky Glass Review - 6 months later | An up-to-date look at Sky's all-in-one smart TV and streaming service Written by Ernest Doku, Broadband and mobiles expert Edited by Nick Baker, Content Editor Awful customer service. Takes forever and transferred between staff members (4 times in one conversation). Delivery, returns and repairs. Sky Mobile review: Great customer service keeps this network. Feb 9, 2024 · Sky Mobile review: Great customer service keeps this network. Having booked-in my car and then needed to change it (the original being due for a service at the same time) I fully expected a problem and an increased cost, but no. Kind Regards, Sky Insurance. *Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers. But now they've had some time in the market, how do they look in 2024? networks Sky Mobile: Reviews, Plans, Perks, Pros and Cons Chances are that when you think of the brand Sky, TV comes to mind. Expert Reviews Mobile Network Awards: Best Value September, 2021. Upgrades. Horrible service, no customer service. Data, calls and texts. Support (Mike): support@skymobilellc. Sky Mobile review: Great customer service keeps this network. Telecoms giant Sky went live with its mobile offering in 2017, using Sky needs to value its customer's time. Buyers beware! I bought a SKY 5. They simply dont care. Date … Sky offers standard speed (average speed of 11Mbps) and fibre (average speed of 59bps) broadband packages. Help future customers by talking about customer service, price, delivery, returns & refunds. If you need to contact Sky for any reason, such as making a complaint, requesting a refund, or changing your package, you can find the best way to reach us on this page. 9.63. Sky, stop abusing your customer's goodwill and offer callbacks or online chats. 5. iD Mobile review: Excellent value, mediocre customer service. CA.If you're not with Sky Mobile or Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. Choose Mobile Awards: Best Value April, 2022. can anyone tell me the sky mobile customer service number thay sending me in circles really unhelpful right now and noone can ring me. Thought I had cancelled it in the allotted time only for Sky to take the first d/debit payment. Device help. Acknowledging the most positive reviews Online customer reviews centre around some common pain points including customer service grievances or faults with phones that were purchased through Sky. Choose your phone.| Read 121-140 Reviews out of 164 Sky Mobile review: Great customer service keeps this network near the top Best 5G phone 2023: The finest 5G smartphones from Samsung, Apple, Motorola and more Sky Mobile review: Great customer service keeps this network. Sky is bleeding loyal customers by focussing more on new customers. The latter should be taken with a pinch of salt as the issue lies with the company that manufactures the phone as opposed to Sky mobile itself. We don't have a lot of choices for internet service because we are in a very rural area. Sky Mobile review: Great customer service keeps this network. Reply from SkyTab. Very poor. Our detailed analysis of different aspects of a mobile network service, including customer service and value for money, can help you make an informed choice about your next provider. Three review: Cutting-edge speeds spoilt by sub-par service. Date of experience: August 31, 2023. It’s easy to see why they have among the fewest customer service complaints. Date of experience: August 31, 2023. After about a year and a half on the Sky mobile merry-go-round, we are getting off. Date of experience: 14 October 2023. Although many metrics in Ofcom's Comparing Service Quality annual reports … Wont offer a customer of 7 years a deal anywhere near as good as a new customer. Been with Sky over 25 years. Waited on the phone for over an hour on two separate occasions. Useful2.com.I wasted 2 hours Sky Mobile customer reviews. Really good company benefits and flexibility. iD Mobile review: Excellent value, mediocre customer service. To contact Sky Customer Service call: 0333 7591 018. 250 download speed, HA! 2. Upgrades. Pros. We don't have a lot of choices for internet service because we are in a very rural area. report post. Nov 13, 2023. Sky is a piggyback operator, meaning that they offer their own contracts, but do not own their own mobile infrastructure. Very few complaints about Sky&nsbp;Mobile Read Ofcom's report. Ofcom are the government’s regulator for the telecoms industry. The most recent figures for Q1 2022 show only 1 complaint per 100,000 customers for Sky Mobile, putting them joint top. Customer ratings Please make sure that you emailed one of our customer service representatives! :) They will always get back to you within a timely manner! Info (Samantha): info@skymobilellc. Sky Business broadband review: Performance and customer satisfaction. The review aggregator Trustpilot shows that from 8,925 reviews, Sky’s customer service is rated 1. Useful. | Read 81-100 Reviews out of 1,713 Hi,I have been a sky member for many years,paying for my account monthly by credit card,recently I have noticed that sky have charged my account at the very last minute,It did not happen before,therefore the result is,I pay for the transactions on my credit card on the last day,and after this sky slips in there bill. Sky mobile reviews on Trustpilot have a disappointing overall score of just one out of five stars. Your experience can help others make better choices. Billing (Ricki): billing@skymobilellc. When I complained to Sky Bird repr at 888-275-8925, he declined to give me their email so that I could write a formal complaint. 9. Three review: Cutting-edge speeds spoilt by sub-par service. 4 reviews. Compared to many of the other long-standing UK providers, Sky mobile is the new kid on the block, so what can you expect from Sky? The most recent figures for Q1 2022 show only 1 complaint per 100,000 customers for Sky Mobile, putting them joint top.5 /5, very good) Visit Sky Mobile "We found being on Sky Mobile a very slick experience. And even then, they initially only offered SIM-only packages. No additional information regarding serving notice to cancel broadband contract, which ironically was due to expire anyway. Can’t even get hold of anyone. Next 69% of the Sky customers are surveyed told us they were satisfied press very satisfied with the level of customer support, with 36% of users very satisfying. Buying Sky Mobile. 9. Sky Call Centre is awful, the new Company answer calls straight away with any silly recorded messages, Sky does care. Sky Mobile is the mobile phone arm of satellite giant Sky TV.Going or calling abroad. SKY has collected 453 reviews with an average score of 1. Sky Mobile hotspots. 0 likes reply. With 79% of reviewers giving 1 star and 18% giving 5 stars, it’s safe to say that the Trustpilot results are pretty polarising.5/5 – which is a bad score. Supposed a Sky VIP Customer having Sky for over 25 years. The review aggregator Trustpilot shows that from 8,925 reviews, Sky’s customer service is rated 1. Support (Mike): support@skymobilellc. AC. Paul Cripps. Expert Reviews Mobile Network Awards: Best Value September, 2021. You'll find handy guides that deal with all kinds of issues and queries below. Only issues was some updates needed on some of the online features. Your experience can help others make better choices. reply. Clearly, Sky’s customer service leaves a lot to be desired. Kind Regards, Sky Insurance. Sky Ultrafast+ Broadband | 500 Mbps | £33 a month for 18 months. Sky needs to value its customer's time. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Remember, you can do most things online at Sky. The only option it provides to cancel a broadband contract is waiting over 1 hour to speak to someone. Sky, stop abusing your customer's goodwill and offer callbacks or online chats. 5.7 stars out of 5 stars. Sky Mobile Review – Is it any good? Take a look at our ratings. They offer a range of phone contracts, though currently no pay as you go service. If you were to judge Sky mobile customer reviews at a glance, it’s safe to say you wouldn’t be all that impressed. You also get a reliable Sky Mobile have the best scheme of all networks, letting you store unused data in a piggybank for up to 3 years and withdraw it when you need. Also understanding how important customer service is can always be a plus for a carrier. Date of experience: 22 February 2024. Expert Reviews Mobile Network Awards: Best Value September, 2021. Ordering’s easy, their app is great and everything just works out-of-the box. 6. @philipparker wrote:.com. With such terrible reviews, don't think new customers Will be rushing to join. To contact Sky Customer Service call: 0333 7591 018.5/5 – which is a bad score.5 stars out of 5 stars. Online reviews show that customers’ issues are dealt with quickly, with overall satisfaction higher than the biggest networks. Billing (Ricki): billing@skymobilellc. About sky streaming puck. My Wi-Fi Is basically non existent, im sat burning through my phone data trying to watch a bloody 20 min episode of friends. Although many metrics in Ofcom's Comparing Service Quality annual reports don't yet cover Sky Mobile, the information it does provide is positive for Sky: Sky Mobile's performance. Sky Mobile is renowned for its excellent customer services. Phone planet sky mobile both the same sold me a iPhone 12 Pro Max 00 over a week ago so much for 48hr delivery now they have blocked me, no money, no phone. Useful link: All providers on O2’s network. Useful1. Your experience can help others make better choices. Feb 12, 2022 · Horrible service. Having problems with my broadband and landline for over 3 weeks now. Great discounts on Sky products such as free full TV package and discounted broadband and mobile. To contact Sky Customer Service call: 0333 7591 018.